Hi Shaun, Good post – the more of these posts that go up the more clients will hopefully become aware of what to look for.
We had one client who had his domain ‘held hostage’ from one company despite him having bought it to begin with. He eventually got it back a year or so later and without paying the £2k that was demanded but it had been pointing to dead space for a year or so and I think it’s safe to say it would have cost him sales during this period.
We’ve had several others who have had difficulty getting ther domains back as they were originally registered in this particular companies name (and yes, it’s been from the same ‘web company’ each time!) Various clients have spent months proving through contracts and emails to Nominet etc that they are the true owners.
I see it as an incredibly vindictive thing to do with the sole intention of causing trouble. I don’t understand the mentality that would drive a person to do this either, if we had annoyed a client enough to make them want to leave then we would do everything to salvage our reputation by making the transition as smooth as possible and certainly wouldn’t stoop to selling them back their own domain! Guess it takes all sorts though!
Website Domain ‘Held Hostage’ – Are You The Owner Of Your Website?
December 28th, 2009 by skelp Leave a reply »Hi Shaun, Good post – the more of these posts that go up the more clients will hopefully become aware of what to look for.
We had one client who had his domain ‘held hostage’ from one company despite him having bought it to begin with. He eventually got it back a year or so later and without paying the £2k that was demanded but it had been pointing to dead space for a year or so and I think it’s safe to say it would have cost him sales during this period.
We’ve had several others who have had difficulty getting ther domains back as they were originally registered in this particular companies name (and yes, it’s been from the same ‘web company’ each time!) Various clients have spent months proving through contracts and emails to Nominet etc that they are the true owners.
I see it as an incredibly vindictive thing to do with the sole intention of causing trouble. I don’t understand the mentality that would drive a person to do this either, if we had annoyed a client enough to make them want to leave then we would do everything to salvage our reputation by making the transition as smooth as possible and certainly wouldn’t stoop to selling them back their own domain! Guess it takes all sorts though!
This is a Comment on Who Owns Your Website Design, Code, Domain, Blog and Traffic Analytics Data? by PoLR.
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